Privacy policy

Introduction

Daymate takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at [email protected].

Who is Daymate?

Daymate is the besloten vennootschap Script B.V., with registered office at (9723 AS) Groningen listed at the Traderegister of the Dutch Chamber of Commerce under 80674801.

Daymate is as the controller ultimately responsible with regard to the processing of your personal data.

Daymate has appointed a data protection officer. You may contact Gerard Oosterhof at [email protected].

How does Daymate use your personal data?

Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Daymate uses for that specific purpose, the legal justification, and the amount of time Daymate keeps this data. For clarity’s sake, we have categorised the purposes.

Services, customer management and financial administration
Purpose:Order Management
Information:Home address, Email, Payment information, Account number, Complaint content
Legal basis:Necessary for the performance of a contract
Storage period:As long as necessary for this purpose
  
Purpose:Handling complaints about the product
Information:Home address, Email, Payment information, Account number, Complaint content
Legal basis:Necessary for the performance of a contract
Storage period:As long as necessary for this purpose
  
Purpose:Providing the service itself
Information:Data necessary to provide the service, Data generated by the service
Legal basis:Necessary for the performance of a contract
Storage period:As long as necessary for this purpose
  
Website
Purpose:Website analytics
Information:Online behaviour, Location
Legal basis:Legitimate interests
Interest concerned:Commercial interests
Storage period:As long as necessary for this purpose
  
Purpose:Account
Information:Name, User ID
Legal basis:Necessary for the performance of a contract
Storage period:As long as necessary for this purpose
  

How did Daymate obtain your personal data?

Daymate has obtained your data because you have provided this data to us.

What are your rights?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:

Access

You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Daymate has obtained about you, you may exercise your right of access by submitting a request to Daymate.

Making changes
Restriction of processing of personal data

If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Daymate makes these changes for you. You may request that Daymate modifies, corrects, supplements, erases or shields your information.

You also have the right, under certain conditions, to ask Daymate to restrict the processing of your personal data.

Right to object

If processing of your data takes place on the grounds of ‘legitimate interest’ by Daymate or a third party, you have the right to object to that processing.

Portability of data

You have the right to obtain your personal data from Daymate. Daymate will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.

Withdrawing consent

When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Daymate no longer being able to provide you with certain services.

Response from Daymate

A request can be sent to [email protected]. Daymate will comply with your request as soon as possible and in any case no later than one (1) month after Daymate has received such a request. If Daymate rejects your request, we will indicate in our reply why the request was rejected.

Recipients of your personal data

It is possible that Daymate is required to submit your data to a third party, for example to fulfil a legal obligation.

Transfer to third countries or international organisations

It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of Daymate located outside the European Economic Area. Due to the possibility that the regulations in the area of privacy protection do not offer the same protection as within the European Economic Area, Daymate will use the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Daymate will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.

What are cookies and how does Daymate use them?

Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Daymate and then stored on the hard disk or in the memory of your device. The cookies placed via Daymate’s website cannot damage your device or the files stored on it. With ‘cookies’, we also mean comparable techniques collecting information, such as device fingerprinting.

Can changes be made to this Privacy Statement?

This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.

Questions, remarks, and complaints

If you have any questions regarding this Privacy Statement or the way in which Daymate uses your data, you can send an e-mail to [email protected]. If you have a complaint about the way your data is processed, please send an e-mail to [email protected]. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.